Wi-Fi

Our Wi-Fi is free to all of our guests (you will find your access code in your room).

Breakfast

We are pleased to be able to offer breakfast, served in our Breakfast Room. Please see our Breakfast page for more information. Alternatively, guests are welcome to book with us on a “room-only” basis if preferred.

Guest Lounge

You are welcome to relax in our guest lounge, where we have some board-games for those “wetter days”, walking guides and other useful information.

Room TV

• You can access Television via your room TV.
• To switch on – Press the ‘POWER’ button on the remote and TV will power up within 5 seconds.

Drinking Water

The cold water tap in your room provides mains water which is safe to drink. Very occasionally our mains water in this region may appear slightly discoloured; the water is usually still safe to drink, but please check with us if you’re not sure.

If you find it difficult to fill your water bottle or hydration pouch in your room, then please ask us to fill it for you in our kitchen.

House keeping

• We will service your room on every other day during your stay with us and your bed linen will be changed at least once during stays of 4 nights or more. (This means that we will not routinely service your room if only staying for two nights).
• We begin housekeeping at 10:00am. If you do not wish your room to be entered, please leave your door sign showing ‘Do Not Disturb’.
• Please just let us know if you require any supplies re-stocking.

Contacting us

We can be contacted by:

1. ringing push-button bell at Reception
2. Calling or texting 07912 173972

Please call for any overnight emergencies.

Car Parking

You are welcome to use our off-street car parking, but we accept no liability to vehicles or contents whilst on our property. Parking is limited and you may get BLOCKED IN. Drivers wishing to use their vehicles later in the evening or leave before 9:30am - please park on the road as we don’t want to disturb guests whilst eating breakfast. Please do not leave your vehicles in the car park after breakfast if you are obstructing other vehicles.

Free street parking is also available nearby.

Checkout /Departure

• Please remember to vacate your room by 10:15 am and leave your room-keys at Reception. Thank you.
• Wherever possible we will try to settle your account balance remotely on the night before your departure, using the card details provided by you on booking. We will send you an email confirming if this has been successful.
• Alternatively, payment can be made by Debit/Credit card or contactless on the morning of departure. Payment by cash will also be accepted.
• If you wish to leave early in the morning, you are welcome to check out the night before.

Smoking

• It is against the law to smoke anywhere in guest rooms or the rest of the house. We do not permit smoking out of our bedroom windows, anyone found doing so will be asked to settle their account in full and leave immediately.
• Due to our sensitive smoke detection system, electronic cigarettes (“vaping”) is not permitted inside the building.
• A “sand-pot” is available in front of the house for the extinguishing/disposal of cigarette butts when smoking outside.

Iron and Ironing Board

Please ask at the reception for the board and the iron. In order to minimize fire risk, we ask that the iron is returned to us within one hour of you receiving it.

General

Please be considerate to your neighbours in other rooms:

• Remember to use social distancing and hand-hygene.
• Doors are spring loaded fire doors, please try not to let them slam shut.
• Please keep your TV volume to a minimum.
• Please do not make excessive noise on the stairs.
• Please bag any waste you want disposing and leave outside your room for collection in the morning (please segregate recyclables where possible). Thank you for your understanding and co-operation.